Skip to content
Your Emails, Deliberately Designed for Results
Your Emails, Deliberately Designed for Results
Your Emails, Deliberately Designed for Results
Email By DesignEmail By Design

How to tell an email story... without saying too much

Annalise Skaroupka

How to tell an email story... without saying too much

Emails are a great way to communicate with your target market. But how do you tell a story that balances over-communicating and under-communicating, giving your audience enough without overwhelming them? The answer is simpler than you think.

Over-communicating
Walls of text. Readers switch off and leave.
★ The sweet spot
Enough to sell, light enough to finish.
Under-communicating
Too little to make the case for a buy.

Here are three simple ways to land right in the middle.

1
Keep it simple

Use smaller words

A big vocabulary is a fine tool in the corporate world, but in email it can overwhelm and confuse. Your database is full of regular people, most reading quickly at their desk, on a lunch break, or after the kids are in bed. Even the linguistic masterminds stay more engaged when they don't have to think too hard:

Utilise→Use
Purchase→Buy
Additionally→Plus
2
Snappy wins

Use smaller sentences

Long sentences, like the one you're reading now, can take up a lot of energy, they can be exhausting, and they may even cause people to shut off from the content in front of them. Short sentences are different. (See what we did there?) They're snappy. They keep people reading. And they land your message far more clearly. Here's the same tea, told two ways:

Long-winded
Our new tea is great for the gut and has digestion-boosting properties that can reduce bloating, ease constipation and help you feel better from the inside out.
★ Short and snappy

Great for the body, especially the gut.

Drink it when you're feeling backed up to reduce bloating.

One sip is all it takes to feel better from the inside out.

Same message, told differently. The snappy version is far easier to sell with.

Selling the benefits of a product? Short sentences are the way to go. They're easy to follow and quick to act on.

3
Spread it out

Break up your copy

We get it, you have a lot to say, and sometimes the message is too important to cull. That's fine. But have you tried breaking it up? A rookie error is feeling like all your copy has to sit in one main block at the top. It doesn't. You can put your information anywhere:

Top-heavy
★ Evenly spread

Spread copy through the hero, the main block, and around your images, so the email never feels top-heavy.

Do this and your readers stop exiting too soon. Instead, they hang off every word you send their way.

The goal isn't to say less. It's to make everything you say easier to take in.

Ready when you are

Let's tell your story without the clutter.

We know you want to pack a lot into your emails. Let us show you how to keep them informative without compromising quality. Book a free consultation to get started.

Book a free 15-minute consult
Cart 0

Your cart is currently empty.

Start Shopping