At Email By Design, we understand that not everyone needs a full marketing suite of services. Sometimes, you just need someone to hold your hand through a difficult integration or an expert to help you when you've hit a dead end with tech support.
Our Ask Us Anything service, for this reason, acts as a way to receive the answers to your burning questions without a long-term commitment.
What does it entail?
We provide a video explanation of how to solve the problem you are facing. This means you not only receive the answer to your question, but you also receive a step-by-step walkthrough of how to solve it. Should your problem or question arise again, you also have a reference point to revert to at any time.
How long will it take to respond?
Our team typically responds within 24 - 48 hours, depending on the complexity of your question. If we need more time to provide you with a comprehensive solution, we will always let you know.
Is my privacy upheld during the Ask Me Anything service?
We always uphold the strictest level of privacy when carrying out these services to ensure your brand and its intellectual property are protected. We will only share information with those on our team who are best suited to provide a comprehensive answer.
What are examples of questions you can ask?
No Klaviyo email marketing question is off-limits. We encourage you to get creative and ask those out-of-the-box questions that Google can’t always answer.
Some common areas where we have supported others include:
- Klaviyo integrations with external tools, including Shopify, Meta, Reviews.Io and Typeform.
- How to build comprehensive flow structures
- Creating segments of value for email sends
- Troubleshooting poor deliverability or sudden changes in account metrics
- How to layout emails for best-practice
- How to create conditional and trigger splits
- Custom API integrations with Klaviyo
- How to create effective signup forms
- Tips for ensuring that a Klaviyo account is set up as best as possible
- How to change account owners and admins
- And so much more…