At Email By Design, we understand that not everyone needs a full marketing suite. Sometimes you just need someone to hold your hand through a tricky integration, or an expert to step in when you've hit a dead end with tech support.
That's exactly what our Ask Us Anything service is for. It's a way to get answers to your burning Klaviyo questions, without any long-term commitment:
What does it entail?
You don't just get an answer, you get shown how to reach it, and a reference you can return to whenever the question comes up again:
Ask your question
Send us whatever's got you stuck, no matter how out-of-the-box.
An expert takes it on
The team member best suited to your question works out the solution.
Get a video walkthrough
A step-by-step video shows you exactly how to solve it, not just the answer.
Keep it forever
Should the problem crop up again, you have a reference point to revert to any time.
Because the walkthrough is a video, you can follow along in your own account at your own pace, and rewatch any step as many times as you need.
How fast will you hear back?
Here's what to expect on timing and privacy, the two things people ask about most:
Typical response time
Depending on complexity. If we need longer to give you a comprehensive solution, we'll always let you know.
Your privacy, upheld
We hold the strictest privacy standards to protect your brand and its IP, sharing only with the team member best suited to answer.
What can you ask?
No Klaviyo question is off-limits. We encourage the out-of-the-box ones Google can't always answer. Some areas we've supported others with:
That list is just a starting point. If it touches your Klaviyo account, it's fair game, so bring us the question you can't find an answer to anywhere else.
Sometimes you don't need a whole marketing team. You just need the right answer, and a video to prove it.
Got a question that's had you stuck?
Bring us your trickiest Klaviyo challenge and we'll send back a clear, step-by-step video answer you can keep. No retainer, no commitment.
Ask us anything
