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Your Emails, Deliberately Designed for Results
Your Emails, Deliberately Designed for Results
Your Emails, Deliberately Designed for Results
Email By DesignEmail By Design

How to use UGC in your Black Friday Campaign Strategy

Annalise Skaroupka

How to use UGC in your Black Friday Campaign Strategy

Black Friday, Black Friday, Black Friday. It is on everyone's mind right now, and it gets closer with every blog we publish. We have taught early access strategies, how to adjust your flows, even last-minute launch tips, and that is still only the tip of the iceberg.

Now that we are in November, you may already be in the thick of it, especially if you launched early. You cannot necessarily pivot your whole strategy mid-promo if a better offer tickles your taste buds. But you can still make small email tweaks to keep your deal as alluring as possible. One way we love to do this is through user-generated content. Here is why.

UGC Doesn't Feel As Campaign-Heavy

Customers are probably already receiving hundreds of promo emails a day. Go on, count how many you have had today alone. Even if they are opening them all, these campaigns start to look the same, and your brand can blend into the crowd if you are not careful.

Every other BF email
Hero banner Opening copy Product tiles Discount blocks Promo-code stuffing
vs
A UGC email
Real, less polished images Content that feels human Product as part of a life Authentic smiling faces Stands out from the flatlays

User-generated content feels a little different. Images are not so polished, content is not as clean-cut, and customers are more likely to see how your product can become part of their life.

Smiling faces that feel authentic make a real impact when everyone else is selling campaign-style flatlays.

When Should You Use It?

Firstly, mix UGC into your regular campaign and sales emails. Instead of campaign imagery, swap plain products for images of customers using them.

Ways to work it in

🖼️In your hero bannersLead with a real customer instead of a polished product shot.
✍️Throughout your copyDrop UGC through the body to keep it feeling human.
🧱Between product blocksBreak up large content so it does not read like a catalogue.
🔀Inside product featuresSplit between flatlays and UGC so the product feels less two-dimensional.
Level it up: a full UGC email

Send a whole user-generated content email between your sales-heavy sends, a reminder of why others already love your product. Think of it like the "why choose us" email in your welcome series, but reframed as why your best-sellers are the best pick during the discount window. Still mention your Black Friday offer, but lightly, at the start or end, so it feels like "here's why you'll love us" rather than a "buy now" demand.

Great Examples of UGC

📸
Customer photos
People using your products. Showing how it improves their life is an added bonus.
🎬
GIFs in use
Emails have no sound, so show the product working. Do not leave customers with questions.
⭐
Reviews + images
Customer reviews beside product images show shoppers exactly why to buy.

Ready when you are

Need to keep your Black Friday emails engaging?

We aren't only here for a great launch. We have the strategies to keep your whole BFCM period high-performing. Lock in your Black Friday Planning Session with us now.

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